Loyalty is the Best Policy! Increase revenue through loyalty marketing – Livebookings Academy London
Did you know that it is five to ten times more expensive to acquire a new customer than retain an existing one?
During this free event, we focussed on the importance of loyalty, how to build a loyal guest database, improving repeat guests and increasing their average spend, viral marketing and then finally wrapping up with a customer case study presented by Marc Thompson from Harvey Nichols.
Video summary of Livebookings Academy, 25th of March 2010.
